Privacy Policy

This policy explains how eQualle Support handles information used to operate this support site.

Information We Collect

• Support questions submitted through search and support forms.
• Uploaded photos when photo support is used.
• Feedback submitted about whether answers were helpful.
• Basic technical and browser data needed for performance, reliability, and security.
• Login and session data when users log in to protected parts of the site.

How We Use Information

• Provide sandpaper guidance and product support.
• Improve search relevance, answer quality, and site reliability.
• Review missing-answer questions so new support pages can be created.
• Protect the site against misuse and abuse.

Third-Party Services

eQualle Support uses third-party services needed to operate the site, including hosting, analytics, and support infrastructure. These services may process data as required to deliver core site functions.

Data Retention

Support and operational data may be retained for service quality, troubleshooting, and security needs.

Policy Updates

This policy may be updated as site features or operational requirements change.